FAQs

Covered property includes personal and business belongings that you are storing within a storage facility or a mobile storage unit, for which you are paying rent pursuant to a rental agreement. Burglary coverage is not available for items stored at your home or any other unsecure location. Covered causes of loss include fire or lightening, vandalism, burglary and water damage. Click here for a full list of covered causes of loss.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

$100 deductible for all policies 10K and under.
$500 deductible for all policies 15K and higher.

10% of the loss for all burglary losses.

Items you store at a secure self storage facility is fixed storage. Items that are picked up and stored at an alternate location or at your home are mobile storage. Contents stored at your home or any other unsecure location must be kept in a mobile storage container. Burglary coverage is not available for any items stored at your home or any other unsecure location.We do not provide coverage for damage caused by moving companies

For fixed storage, SnapNsure will not provide coverage unless all insured goods are in the care, custody and control a secured self-storage facility that meets the requirements set out below. Insurance will be bound only under the following conditions:

1. facility has a fence constructed around it with specific and monitored entry points;
2. facility has a central station 24 hour monitored security and Closed Circuit TV (CCTV) system
3. facility is constructed of metal or brick materials.

It is the customer’s responsibility to make sure their facility meets the requirements listed above.

Any goods stored in facilities which do not comply with these requirements will not be covered.

Your storage facility does not automatically insure the property you keep in storage. The SnapNSure™ Contents Program provides affordable contents coverage to add coverage for your belongings while in storage. You should purchase SnapNsure™ Contents Coverage if you have concerns about protecting yourself from potential losses associated with unexpected incidents.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

No. Damage from flood or rising water is not covered automatically. You may acquire flood insurance from SnapNsure™ at a small additional monthly cost.
Damage resulting from rainstorms, windstorm, hail and roof drains are covered under the SnapNsure™ Contents Coverage policy. Click here for more information.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

The maximum coverage offered is $25,000. Higher coverages are available but will require separate underwriting. The maximum coverage for any one item may not exceed $2,000. Please email info@snapnsure.net or call1-855-762-7467 for more information.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Your coverage will start as soon as we’ve received your signed application. Coverage is only effective once you’ve paid your first month’s SnapNsure™ program fee.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

The SnapNsure™ Contents Program is a pay-with-storage, month to month policy. Coverage will renew every month upon payment of your storage cost and SnapNsure™ program fee. Your coverage stops when you stop paying your monthly storage cost or your SnapNsure™ program fee.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Yes. If you would like to receive a copy of your certificate of insurance or a copy of the SnapNsure™ Contents Coverage policy. Please request by emailing info@snapnsure.net or calling 1-855-762-7467. You can also view all of your certificates under your My Account Page in the Downloads section.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

We make claims process easy as easy as sending a text message. Customers who wish to report a claim can do so by filing out our claim forms here. Customers who wish to inquire about claims can do so by calling 1-855-762-7467

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Cancelling your old policy shouldn’t hold you back from getting better coverage at a lower rate. SnapNsure™ will handle cancellation of an existing policy at no extra cost. Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Your homeowner’s insurance may or may not cover your property while in storage. It is advisable that you consult your homeowner’s policy or insurance agent to see if it will be in your best interest to utilize your policy. In many cases, you may need to buy extra coverage or add a rider to your homeowner’s policy to insure property in storage. Additionally, homeowner’s policies have steep deductibles (typically $1,000 to $3,000) and lengthy surcharge periods (typically 3 years) that may deter you from filing claims.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Nearly all personal or business property you store is eligible for coverage*
*This description of coverage is for informational purposes only. The policy itself should be read for coverages, conditions and exclusions. You can find more information about covered property here.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Money and securities, animals, firearms, jewelry, furs and fur garments are types of property that are not covered. Click here for a full list of property not covered.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Theft is the act in which people take property that does not belong to them. Burglary is the act in which people take property that does not belong to them using forced entry such as a cut lock or hasp. The SnapNsure™ Contents Program only covers burglary.

Visit the Get Insured page to get your SnapNsure™ account set up and we’ll take care of the rest!

Per the Terms and Conditions of the policy:

“For all policies, the customer is required to provide sworn verification of contents to ensure coverage in the full policy amount in the event of a loss. This proof of contents can be provided either by providing true and correct copies of receipts and/or pictures of the items being stored which evidence will be accepted at the sole discretion of SnapNsure. Failure to provide this required verification of contents will void the coverage provided by the policy for all claims in its entirety.”

Proof of contents must be submitted to the photo archive PRIOR to any loss to receive full coverage. Burglary coverage is not available for units kept at your home or any other unsecure location.

To view the Terms and Conditions, click here.

If you wish to cancel your policy, please go to the My Account tab and click on “My Policies”.

Next click on “View Polices” for the policy that you wish to cancel.

Here you are able to cancel your policy

Refunds are only available if the policy is cancelled within 24 hours of renewal for all month to month terms. There is a 10% fee for all cancellation after the renewal policy has been issued. For all 6 month and 12 month terms, you will receive a 90% refund if cancelled within the first 7 days and a 50% refund if cancelled within the first 30 days. All other policies are non refundable.

Log into your account at www.snapnsur.net

Go to your My Account Page

Click “Change Payment Method for a Policy”

Click the policy you would like to update and enter your updated payment information